Welcome to Utecci!
Utecci is owned and operated by Airleon Limited.
General
Our access to Original Equipment Manufacturers and premium sellers gives us a wide range of products at very low prices. Some of our popular categories include electronics, mobile phones, computers, fashion, beauty products, home and kitchen, Building and construction materials and a whole lot more from premium brands.
The thing that makes a difference between Utecci and our competitors is access to premium quality brands and trustworthiness with a 100% money-back guarantee.
We’re London based store and here is our complete billing address:
Kemp House,160 City Rd, London EC1V 2NX
Customers can get in touch with our team at sales@utecci.co.uk or by calling us at (+44) 01 913402618.
Orders
Here’s how you can place an order at Utecci.
- Browse different categories at Utecci, and find the product that you want to purchase.
- Once, you’ve found the product, add it to the cart.
- Once you’re done shopping, click on the basket-shaped icon at the top-right corner of the page and from the drop-down menu, click on the view checkout option.
- If you’ve not created an account yet, then you need to create an account first.
- After that, on the checkout page, you will need to enter your billing address.
- Then, choose your preferred payment method and enter the details to complete the payment.
- Now, your order has been placed and you will receive a confirmation email shortly.
Our team is quite proactive when it comes to updating the products, so all the products are marked as out-of-stock as per their availability. But in a slim chance, if you’ve placed an order for an out-of-stock product then our team will update you immediately.
You can only cancel the order if it has not been shipped yet, if it is already shipped then you cannot cancel the order.
Sales tax is already included in the final price that is displayed on the checkout page.
Payments
Here at Utecci, we accept Visa, MasterCard, Stripe, Skrill, Maestro, as well as Payment-Icon for processing payments.
Yes, our website is absolutely safe to pay online as it is protected by an SSL encryption certificate and moreover, we accept only the secured payment methods at Utecci.
Refund/Return/Exchange
Here at Utecci, we accept Visa, MasterCard, Stripe, Skrill, Maestro, as well as Payment-Icon for processing payments.
Yes, our website is absolutely safe to pay online as it is protected by an SSL encryption certificate and moreover, we accept only the secured payment methods at Utecci.
Yes, we offer a return policy, but your return request will be approved only on the following conditions.
- You’ve opened the return request within the 30-days of receiving the product.
- The item is in its original condition, it shouldn’t be used, or damaged.
- You’ve sent the product back to us with the same packaging and the product tags are not removed.
- A receipt is also attached.
Note: We’re not responsible for stolen/missing packages, in such a situation you should contact your courier company with the provided tracking number.
In order to initiate the request for an exchange or return, you need to contact our customer support team at +44) 01 913402618, and send them proof of your order. After that, our team will guide you on how to send the product back to us.
Yes, but make sure that you’ve opened the request for a refund within the 30-days of receiving the product. Once, you sent the product back to us, our team will inspect its condition and then, you will be notified whether your refund request is approved or rejected.
Information
Yes, we collect some information from our users but we do not share it with any third-party application or source.
We only collect this information from the users:
- Name/Username
- Phone Numbers
- E-mail Addresses
- Mailing Addresses
- Billing Addresses
Yes, by subscribing to your newsletter, you will get all the updates on any discounts, or promotional offers at Utecci.
The sole purpose of collecting the aforementioned details is to ensure a smooth buying process and to keep the user experience better on our website.